If you are using a computer, you should be able to draw your signature in the signature box using your mouse and you must press the button on the ouse (left button on a Windows computer). If you are using a device with a touchscreen, such as a phone or pad, you can use your finger to draw your signature. Please try again. If it still does not work, there may be a problem with your web browser that prevents the signature box from displaying properly. 

You can try these work around, one at a time, in your web browser to get the signature box to work:

  1. Turn off ad blocker and try again
  2. If there are browser extensions installed, turn them off and try again 
  3. Turn on incognito mode and try again. See here for more info on this
  4. If none of above steps help, please use a different web browser

Please reply and let us know if any of the above helped. If you determine that the problem was caused by a browser extensions, let us know which.